How To Develop A Food Delivery App Like Zomato

Food is one of the most vital needs of mankind. With time and tech advancements, food consumption and food delivery patterns have changed completely. Nowadays, people do not have to wait in a long queue to get either raw or cooked food. On the contrary, everything is accessible at the fingertips and doorsteps with software applications like Zomato, Swiggy, etc.

This is a golden opportunity for entrepreneurs who wish to step into the food delivery business. The global online food delivery market is expected to grow from $115.11 billion in 2021 to $128.32 billion in 2023 at a CAGR of 11.5% and $159.46 billion in 2026 at a CAGR of 5.6%.

If you are a business dreamer looking to invest in food delivery software applications, understand every aspect of the industry to obtain success. Today, we will explain “How To Develop A Food Delivery App Like Zomato?”.

Let’s get started!

Business Model of Zomato Application

Zomato is an online food delivery software started in 2008 with the name Foodiebay. This application helps to search restaurant-café in and around the place across 24 countries. Zomato has grown in popularity rapidly from a small food review website to a multinational food delivery business giant. This application serves around 70 million people every month.

User/Customers

This section in the Zomato application is the UI (user interface) which is technically called the frontend. In this segment, users can search and locate restaurants across various cuisines. Once a user places an order, tracking the live location is very easy with Zomato software.

Features of User Panel

• Social media account integration
• Search Option
• Call Restaurant/ Driver
• Multiple Payment Options
• Notifications
• Tracking Driver
• Show Veg & Non-Veg Options
• Real-Time Availability
• Social Community

Restaurant Businesses

In this segment of the Zomato application, restaurant owners showcase the menu to the target/potential customers. Business owners can manage everything digitally. For instance – show the menu, hide a particular item, price, images, etc. along with payment and order details.

Features of Restaurant Panel

• Admin Log In
• Restaurant Management
• Application Management
• Order Management
• Technical Payment
• Payment Management

Reviewers (Contributors)

Some users post reviews about the order (food) which helps other people during purchase. In the reviews, there are pictures, detailed content (review), emojis, etc.

Features of Contributors

• Review Food 
• Rate Food
• Share Experience
• Recommend Restaurants
• Collaborate with Restaurants

Drivers (Delivery Partners)

The delivery professionals get a different panel to receive the order details and deliver the food parcel to customers. However, drivers don’t get the personal data of users to protect their contact details.

Features of Delivery Professionals

• Trip Information
• Navigation
• Route Optimization
• Contact User/ Restaurant
• Start/ End Trip

Value Proposition of Zomato

Zomato application is an ideal solution for both restaurants and users. Users can review a wide range of food or restaurants. Similarly, restaurant owners can put in efforts to grab the attention of customers in the local or surrounding area. People with multiple businesses can also leverage the advantage to prove their worth. Thus, Zomato is considered a bridge that fills the gap between hungry customers and restaurants.

The price model of the Zomato application is comprehensive and it provides detailed insights such as cost, duration, etc.

Zomato has a loyalty and membership program to attract more customers and win the trust of the old users.

Zomato Key Partners

Zomato has many key partners to extend business outreach and spread awareness of the brand worldwide.

• Uber Taxi – Zomato has an alliance with Uber Taxi to assist a customer who wishes to visit a restaurant. This feature allows users to do multiple tasks via one application.   
• London & Partners – Zomato has an alliance with London & Partners to expand its virtual presence amongst foodies in the European region. London & Partners are responsible for various tasks for Zomato such as searching a location for an office, hiring staff, payscale, managing recruitment, work placements, market research, advising on accounts, legal matters, policies, compliance, etc.     
• Other Business Partners – Zomato has tie-ups with various other companies such as Visa, PayPal, etc. for electronic payments.  
• Seasonal Partners – To keep up the business, Zomato partners with various companies from time to time, especially during holidays. For example – Singapore Tourism Board.

Key Activities

Since every business model is incomplete without analyzing the key activities, Zomato has well-planned key activities. The primary purpose of Zomato is to ease the restaurant search process. However, there are many other key activities also such as Manage Network Effects, Managing and Utilize Advertising, Drive Customer Experience Initiatives, Enhancing Brand Image, Expanding and Diversify Service, etc.

Zomato Revenue

The Zomato application initiated the operations as an informational portal specifically in restaurants across India. Primarily, Zomato was recommending nearby restaurants to users and collecting genuine reviews to help other users.

With the growing popularity of Zomato, the application launched many new features such as online food ordering, order tracking, etc. Presently, Zomato is used across 23 countries worldwide. This application is a one-stop solution to either dine out or order food online.

Zomato application has reported a revenue of over 55 billion in the 2022 financial year. Many people and businesses still don’t believe how software could make money by simply listing and showcasing restaurants and online food orders.

Well, the answer is Zomato focuses on approx. 1 million users (foodies) across the world (23 countries). So the biggest source of earnings for Zomato is Advertisements, Consulting Services, and Online Ordering System. Since Zomato is the intermediary between the customer and the restaurants, the company gets money from both users and restaurant businesses.

Zomato Source of Income

• Advertisements
• Online Order Services
• Subscription
• Consultation
• Events
• Zomato Book & Gold

Benefits of Food Delivery App like Zomato

The food and restaurant business is growing rapidly with tech innovations. In addition, the Covid-19 pandemic has accelerated the trend and popularity of online food ordering. The food ordering market is expected to grow by 17.02 billion USD by 2023 in India.

Moreover, the online food-delivery industry is expected to generate USD 312,153 million in revenue in 2022 globally.

Whenever a person thinks of an online food delivery application, Zomato is the first name that comes to mind. After all, Zomato is the first application that gained huge popularity and success in such a short time span. However, not forget that restaurants have also earned a good profit via Zomato software. There are many benefits a food ordering app like Zomato offers to restaurants.

Top Features Zomato Application

The online food ordering app Zomato has an abundance of features to offer both users and restaurant owners. The application supports all the popular platforms such as Android, iOS, and Windows. Users can choose any of the devices to order food online without any type of hassle. So customers need not visit the restaurant to enjoy the desired food item. This is how Zomato attracted millions of users in such a short time span. Still, the list of top Zomato features is not yet over as there are many things Zomato has to offer.

Restaurant Registration – Any restaurant business can register on Zomato to turn their services online and maximize the business outreach.

Restaurant Panel – Once a restaurant completes the registration process, a separate restaurant panel is given to keep a check on everything including orders, payments, etc.

Restaurant Profile – A restaurant can edit the business profile as per convenience to attract more customers or make changes to the menu (dish availability, price, etc.).

List of Orders – With a separate restaurant admin panel, businesses can check order history including past orders, pending orders, current orders, etc. to align the staff accordingly.

Restaurant Ratings and Reviews – When a restaurant gets the order, users get to rate and review the service based on the experience. This feature helps a business to understand customer concerns and customize the service or solution to enhance and upgrade the user experience.

Geo-Location Feature with Map – Zomato has an in-built Geo-Location feature to help restaurants as well as users to live track the order with Google Maps.

Menu Display with Cost – On the Zomato application, restaurants can display their menu to users along with the latest price details. In addition, restaurants can change the rate of food items with a few taps. Also, delete/hide any dish from the menu when not available or stop selling.

Payment Methods – Zomato offers all the payment methods to users and restaurants along with bank account integration.

Social Media Integration – Restaurants can integrate the business social media handle to the Zomato application to spread awareness of social media platforms. This helps users to trust a new restaurant and try their services.

Notifications – Both users and restaurants get notifications about everything on their logged-in devices. For e.g. latest discount offers, new orders, order tracking, etc.

Advantages of Food Delivery Apps

• Details of Restaurant – With an online food delivery app like Zomato, users can check the complete details of the restaurant prior to ordering. 
• Restaurant Search – Users can also search for their favorite restaurant sitting at their home, office, or any location. 
• Details of Food/Dish – With applications like Zomato, customers can search for a particular food item or dish. 
• Food Item Search – Users can also search for their favorite or specific dish and save time to place an online order.  
• Customer Profile – When a new user uses a food delivery application like Zomato, he/she has to create a profile on the app to access features.   
• Food/Restaurant Rating & Review – Customers can rate the food as well as restaurant service based on the experience. This feature helps new users to make the right opinion before trying a new dish or restaurant.   
• Online Order – With the online food ordering feature, users can place an order anytime with some finger taps on the mobile screen.  
• Order Tracking – Once the order is placed, users can also track the live order live and keep a check on where the delivery person has reached and how long it will take to get the order. 
• Digital Payment – With applications like Zomato, there is almost every type of payment option available including various types of digital payments. 
• Discounts & Offers – Food ordering and delivery applications offer great discounts and offer to users occasionally as well as off-season.

Steps To Build Zomato App

Zomato is one of the food ordering and delivery service provider giants across the world. Moreover, this was the first company to provide restaurant information online to users. With time and tech advancements, Zomato has earned fame and become a renowned name in the food industry. So many other businesses have invested in the same field to compete with Zomato. If you also wish to build a food ordering and delivery application like Zomato, you need to hire food delivery app developers.

Basic Steps to Build Zomato Application

Planning & Analysis

First of all, you need to plan and for that, you would require to understand the requirements of the application. You can discuss with the team of developers or your in-house team which feature you need in the application like Zomato. Without complete requirements analysis and planning, it is difficult to obtain the objective.

Design & Prototype

Once the project requirements are clearly defined, consult with the UI designer to share typical requirements. Then the designer will create the prototype so that you can foresee the business idea or Zomato application as a blueprint.

Development & Testing

When your business requirements are correctly aligned with the prototype, ask the development team to start the development process. Once the development of the Zomato alike application is completed connect with QA for the testing purpose to ensure everything runs smoothly.

Note* – Hire Android developers when looking for android application development and hire iOS developers for iOS applications.

Integration & Maintenance

Now comes the last step: Zomato application integration and maintenance. For the integration part, you would require skilled developers who can accurately integrate data on the application and make the software work perfectly. Moreover, look for a good web development company that could provide your Zomato application with a reliable maintenance service.

List of Zomato Alternatives

There are so many applications performing the same task: food ordering and delivering just like Zomato. Therefore, the list of Zomato alternatives or competitors is quite big. We have mentioned the top 10 Zomato Alternatives below: –

• Uber Eats
• Swiggy
• DoorDash
• GrubHub
• Deliveroo
• Postmates
• ChowNow
• Slice
• Onfleet
• UrbanPiper

Ready to Get An App Like Zomato

Are you ready to get a food ordering and delivering application like Zomato? If yes, get in touch with a reliable and reputed food delivery app development company like BootesNull at info@bootesnull.com. Discuss your requirements and the idea with the team of developers.

You can also hire software developers instead of a company to get a mobile application.